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Terms and Conditions

Welcome to Faherbalis! By accessing and using our website, you agree to the following terms and conditions. If you disagree with any part of these terms, please do not use our site.


1. Order Processing & Shipping

  • Processing Time: Orders are processed within 3-4 business days, excluding weekends and holidays. You will be notified in case of delays.
  • Shipping Rates:
    • Karachi: 200 Rs (Delivery: 2-3 business days)
    • Sindh (Outside Karachi): 250 Rs (Delivery: 3-4 business days)
    • Other Provinces: 250 Rs (Delivery: 4-6 business days)
  • Shipment Confirmation: Tracking details will be emailed once the order is shipped.


2. Payments & Invoicing

  • Invoices are payable within 21 working days unless a different timeframe is specified. Late payments may incur a fixed interest charge of 10% on the outstanding balance.
  • If payment remains overdue for more than 60 days, Faherbalis reserves the right to engage a debt recovery agency, with legal expenses borne by the client.


3. Withholding Tax

If local laws in a client’s country require withholding tax, the client is responsible for paying it directly to the tax authorities. Faherbalis will not be held accountable for any country-specific tax legislation, and the invoice amount will remain payable in full.


4. Returns & Refunds

  • 30-Day Return Policy: Items can be returned within 30 days of receipt in their original condition. To initiate a return, email us at faherbalis@gmail.com.
  • Non-returnable Items: Custom products, sale items, and personal care products are not eligible for return.
  • Refund Process: Approved refunds will be processed within 10 business days after receipt and inspection of the return.


5. Liability

Faherbalis strives to deliver services on time but is not obligated to guarantee specific results. Under no circumstances will Faherbalis be liable for damages claimed by third-party consumers of the client.


6. Claims

Any claim regarding the delivery of goods or services must be reported within 8 days of receipt via a recorded delivery letter to our registered office.


7. Governing Law

All our contractual relations are governed exclusively by the law.